Ethics and governance

Driven by what we do, inspired by how we do it

The Encevo Group believes that long-term sustainability depends on both what it does, but also on how it behaves. Ethical conduct and responsible governance are essential to maintaining trust as a regional energy and infrastructure partner. This commitment is embedded in the group’s Code of Business Conduct and supported by structured compliance processes, including sanctions screening, anti-money laundering controls, conflict of interest management and anti-corruption measures across all business units.

Trust and integrity

As a provider of essential energy services, the group plays a critical role in the lives of individuals, businesses and communities. Acting with integrity and responsibility is fundamental to earning this trust and building stable, long-term relationships with all stakeholders.
Responsible conduct and compliance

The group is committed to the highest standards of legal and ethical conduct. Compliance with laws and regulations forms the foundation, complemented by fair practices, transparency and a clear ambition to go further when it is relevant and appropriate.
Governance and long-term accountability

Transparent governance, reliable service delivery, fair procurement practices, respect for privacy and data protection underpin decision-making across the group and support the creation of sustainable value over time.

A framework for long-term trust

The group’s approach to ethics and governance is defined by clear principles and policies that inform behaviour and decision-making. These principles are set out in clear policies and they ensure consistent and responsible action across all activities.

Ethics alert channel

Who can use our whistleblowing channel?

The whistleblowing channel is open to employees, including former employees, trainees and individuals involved in a recruitment process or other pre-contractual negotiations. It is also open to self-employed persons, employees of contractors, subcontractors or suppliers, as well as shareholders and Board members.

Reports can be submitted anonymously, if the whistleblower prefers.

What is the whistleblowing channel intended for?

The whistleblowing channel is exclusively intended for reporting information obtained in a professional context in relation to the Encevo Group. This includes unlawful acts or omissions that could conflict with applicable laws, including human rights violations and serious ethical concerns.
Please note that harassment is excluded from this channel, as it is subject to specific legislation and procedures.

Protection against any form of retaliation

Any person submitting a report through the whistleblowing channel will be protected against any form of reprisals. To benefit from this protection, the person must have had reasonable grounds to believe that the reported information was true at the time of submission.
All reports in scope will be properly investigated and treated confidentially. You will receive an acknowledgement of receipt within 7 days after of submitting your report, you will receive feedback within a reasonable timeframe, not exceeding 3 months.

How to report?

Submit a report by clicking here!

Fill out the form (you can leave a written report and/or a voice message).

Please ensure that you save your password, which will allow you to access the secure platform.

You can follow up on your report and exchange information through the secure platform using your password.

If you prefer to make a report verbally during a physical meeting, you may request a meeting through the tool.

More information on the whistleblowing process including data protection principles is contained in the information notice .

More information on the external whistleblowing channels can be found here .

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Informations sur les canaux externes

Notice d'information